Shop Policies & Procedures


Returns must be made within 3 days of delivery as long as product is in it's original condition. You must e-mail with your order number along with tracking info of your return. Shipping costs for returns is the responsibility of the customer. Returns and exchanges will not be permitted for any custom products including products made with special request fabric. It is very important to review your order details as orders cannot be altered or cancelled once a payment is made.


Products will be shipped via USPS or UPS. Shipping times are not included in the listed turnaround times for items. Tracking will be provided for all orders.

Turnaround Times

Turnaround times are included in each product listing. Please note that additional time may need to be added for special fabric or item requests. I do not offer rush shipping. Please be aware of turnaround times before you place an order that is needed by a certain date. 

Lost/Stolen/Damaged Items

All lost/stolen/damaged product issues will be managed directly through Route Protection & Tracking. Route Protection & Tracking is required to be purchased with your order to have the ability to submit a claim for lost, stolen or damaged merchandise. Midnight Quilting Company will not respond to messages concerning lost/stolen/damaged items. Route Protection & Tracking will provide assistance directly to the customer.

Local Pick-Up

Pick-up for customers in the Richmond, VA and surrounding areas will be approved on a case-by-case basis. Please contact me at to inquire about a local pick-up arrangement. I do not offer in-person delivery. 

Product Details

The majority of my fabric items are made from 100% cotton - quilting cotton or flannel unless otherwise noted. Items are laundered before shipping, but this is a home with cats and cat hair is no joke (IYKYK.) Please be aware if you have severe cat allergies. 

Each item is made by hand and not mass-produced. Because of this, small imperfections may be present - placing an order through Midnight Quilting Company acknowledges this possibility. Because of differences in monitors and screens, colors may differ slightly from the listed images.